Our Governance

DHMS Civils operates an Integrated Management System across the business. Our system ensures compliance with the recognised quality standards incorporating company procedures and processes. We pride ourselves in being focussed on continuous improvement and best practice. Continuous improvement is important to the ongoing development of long term collaborative relationships and is at the forefront of our philosophy.

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Quality
Quality management is recognised as a key factor in the successful completion of our projects. High quality construction endures… it enhances design and it sets the standards.

Our policies ensure that all projects are monitored and controlled in a uniform manner and are continually reviewed by management teams as each project proceeds. Our approach to quality management is successfully demonstrated by the high level of repeat business we receive from our clients.

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Employment
Our people play an important role in our business and are fundamental in what we do. We adopt the principle of direct employment within our workforce as we consider this gives us both flexibility and loyalty. With a workforce across the company, we invest in our employees promoting motivation and recognition. We realise that recruiting and developing employees from all areas of the community makes us a more effective business and a vibrant and interesting company to work for. The quality of the finished project is one of our top priorities and again the employment of direct labour greatly assists in achieving high standards and control.

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Equality and Diversity
We make every effort to ensure that all employees are treated with courtesy, dignity and respect in the working environment. We incorporate equal opportunities and diversity practices into daily activities promoting a multi-cultural and inclusive organisation.

DHMS Civils is an equal opportunity employer and has an Equality and Diversity Policy.

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Supply Chain
We manage an established and integrated local supply chain of approved subcontractors and suppliers with whom we have formed long-term working relationships. Through promoting sustainable procurement and working in partnership, we collaboratively add value, achieve high customer satisfaction and deliver success.

Our supply chain plays an integral role in delivering high quality and value to our clients which impacts on our reputation. We encourage our subcontractors and suppliers to have similar values and philosophy to that of our own as well as the importance of their impact on the environment through products, materials and services.

Approval of all potential supply chain members is through a rigorous selection procedure prior to being accepted on our approved list. Performance is monitored through regular review meetings in addition to sharing knowledge and best practice. This ensures supply chain partner level is maintained and continuous improvement is encouraged.

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Health and Safety
Our proactive approach to health and safety management id driven by our Below Zero safety Initiative and confirms our commitment to achieving the highest standards across all our operations.

We make every effort to ensure the working environment is safe for all employees and all other personnel who may have reason to be on or in the vicinity of our construction sites.

We continually endeavour to improve our safe systems of work in partnership with our supply chain. In support of this, we have implemented the collation, analysis and reporting of monthly safety statistics which ensures lessons are learnt to minimise a repeat of any accident or incident.

Our accident rate is measured against industry standards. Great emphasis is placed on training in areas such as CSCS cards, CITB courses and regular on-site tool box talks. 

We undertake regular site inspections and audits reporting directly to the Managing Director.

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Environment
Our respect for the environment is well demonstrated by the sensitive redevelopment of our headquarters in Thormanby in North Yorkshire. Company commitment goes further than waste reduction and recycling … it is a commitment to the total environment. Our development approach is in favour of regeneration of the built environment with sensitive restoration and respect for conservation areas.

Concern for the environment is projected beyond the commercial involvement, by association with the community in promoting the long-term harmonious development of the region.

Our responsibility for managing environmental and community impacts is driven by our senior management team  and cascaded to our supply chain partners.

We operate an Environmental Policy as well as a Sustainable Construction Policy.

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Investment in our People
We seek to improve performance by encouraging and investing in employee development and skills which are clearly linked to business aims and objectives. Our dedication to this principle has brought real benefits through employee communication and engagement and an understanding by all employees of where they fit into the bigger picture and contribute to business success.

Our employee development is tailored to individual needs which in turn ensures that we retain talent and have people in place who are highly skilled and motivated.